The Report button on your terminal allows you to look up the past few transactions for that trading period. From there, you can reprint the receipt or even initiate a refund.
|1.||Press the Report button on the Home screen.|
|2.||You will see a selection of the most recent transactions. You can swipe to scroll through this list. Select your chosen transaction.|
|3.||The details for that transaction will be visible in a similar format to the receipt. You can Reprint the receipt, or if the transaction is a Sale, Refund it.|
|4.||Reprinting will automatically print the Merchant receipt, in a similar way to transactions. If you need a Customer Copy, you can select this in the dialogue that appears.|
|4.||If you select Refund, you will need to enter the admin password before being taken to the card presentation screen.|
You can see this process in full from
Step 4 here.