Processing Transactions
Once you have connected your N86 to Wi-Fi and charged it sufficiently (if required) you are now ready to take your first payment. To do so, please follow the steps outlined below:
Sale Process
| Step | Instruction | Guidance Image |
|---|---|---|
| 1. | On the Home screen, press Sale. |  |
| 2. | Enter the amount, in pence e.g. 500 for £5.00. |  |
| 3. | The terminal prompts for a card to be inserted. Contactless transactions will immediately go to step 5 to Authorise. |  |
| 4. | The card is inserted on the right hand side of the terminal. When this is done, the terminal will prompt for the PIN. Enter this when directed. |  |
| 5. | The terminal connects to our platform to Authorise the payment. |  |
| 6. | When Authorisation is complete, a Merchant receipt is printed automatically. This should be stored for your records.. |  |
| 7. | The Cardholder Receipt is optional, and can be printed by pressing OK, or not printed by pressing X. |  |
| 8. | When all receipts are printed, the payment is complete and the terminal confirms this on screen as shown. |  |
| 9. | If you inserted the card, you will now be prompted to remove the card. There will be an audible beep to alert you to this. |  |
Refund Process
tip
Processing a Refund is very similar to a Sale, however this functionality is protected by the Admin Password.
| Step | Instruction | Guidance Image |
|---|---|---|
| 1. | On the Home screen, press Refund. |  |
| 2. | You will be prompted for the Admin Password. Please enter it. |  |
| 3. | Enter the amount, in pence e.g. 500 for £5.00. |  |
| 4. | The terminal prompts for a card to be inserted. Contactless transactions will immediately go to step 6 to Authorise. |  |
| 5. | The card is inserted on the right hand side of the terminal. When this is done, the terminal will prompt for the PIN. Enter this when directed. | |
| 6. | The terminal connects to our platform to Authorise the refund. | |
| 7. | When Authorisation is complete, a Merchant receipt is printed automatically. This should be stored for your records.. |  |
| 8. | The Cardholder Receipt is optional, and can be printed by pressing OK, or not printed by pressing X. | |
| 9. | When all receipts are printed, the refund is complete and the terminal confirms this on screen as shown. | |
| 10. | If you inserted the card, you will now be prompted to remove the card. There will be an audible beep to alert you to this. | |