Processing Transactions

Once you have powered up and activated your V240m, charged it sufficiently and established a connection, you are now ready to take your first payment. To do so, please follow the steps outlined below:

Sale Process

StepInstructionGuidance Image
1.While the terminal is on the main screen, key in the amount for the sale and press [ENTER] key

2.Insert chip card or swipe card or tap contactless card.

The remainder of these steps assume that a chip card has been presented. The contactless process will be quicker, and swiped cards will need you to verify the cardholder's signature.

3.The terminal connects to the host.
4.The cardholder should check the amount and enter their pin here.
5.The terminal connects to the host again.
6.The terminal has received an approval response from the host and prints the Merchant receipt, which should be retained by you.
7.The customer receipt is optional, as shown.
8.When all required receipts have been confirmed and printed, the terminal will prompt to remove the card.

When this is done, the transaction is complete.

Refund Process

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1.Press the grey box at the bottom of the screen, and select Transactions
2.Select Refunds
3.Enter Refund amount.
4.Insert chip card or swipe card or tap contactless card.

The remainder of these steps assume that a chip card has been presented. The contactless process will be quicker, and swiped cards will need you to verify the cardholder's signature.

5.The terminal connects to the host.
6.The cardholder should check the amount and enter their pin here.
7.The terminal connects to the host again.
8.The transaction will approve and print receipts, in the same way that a Sale does. When all required receipts have been confirmed and printed, the terminal will prompt to remove the card.

When this is done, the transaction is complete.

Performing a Reconciliation

Best Practice

You should complete a Reconciliation at the end of every trading day. This will help to ensure that the transactions you have processed are settled into your bank account as quickly as possible.

StepInstructionGuidance Image
1.Press the grey box at the bottom of the screen, and select Reports
2.The terminal displays the available types of reports.

Select Summary Report from the menu - this report will give the summary of transactions conducted for each type of card and also shows the currency conversion transactions

3.The Summary Report will then be printed for your records.